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Business Analyst Salesforce

  • Hybrid
    • Eschen, Eschen, Liechtenstein

Job description

On behalf of our client, a long-established and financially solid company in Liechtenstein, we are looking for a Business Analyst focusing on Salesforce CRM to join its Digital Transformation team on a permanent basis.

The team is responsible for further developing the company’s Salesforce landscape. In this in-house role, you own business requirements from initial analysis through go-live and user adoption, working closely with stakeholders across business units and IT, with genuine room to take responsibility and bring in new ideas.

Your responsibilities

  • Analyse and prioritise business requirements and follow their implementation through to a successful go-live.

  • Optimise processes together with business and IT stakeholders and develop sustainable Salesforce solutions with clear business value.

  • Create functional specifications, use cases, user stories and prototypes as the basis for technical implementation.

  • Plan and coordinate testing, ensure functional quality and support the acceptance of new solutions.

  • Drive user adoption through training and enablement.

Your profile

  • 3 to 5 years of hands-on experience as a Salesforce Business Analyst or Salesforce Project Manager, in consulting or in-house.

  • University or university of applied sciences degree in business, business informatics or a comparable field.

  • Salesforce certifications (Administrator, Business Analyst) are desired; further certifications are a plus.

  • Experience with CRM in financial services or other regulated industries is an advantage.

  • Native-level or C1 German and good English.

  • A structured, analytical and proactive way of working, and enjoyment of agile, cross-functional teamwork.

What the client offers

  • Fixed salary plus performance-related bonus.

  • Hybrid working with up to 40% home office, flexitime and trust-based working hours.

  • A generous pension plan with the employer covering two thirds of the savings contribution.

  • 25 to 30 vacation days, with the option to buy additional days.

  • Partial reimbursement of health insurance premiums and full salary continuation in case of illness or accident.

  • Extended parental leave and family support.

  • A stable, values-driven employer consistently ranked among the top employers in Switzerland and Liechtenstein.

Hybrid
  • Eschen, Eschen, Liechtenstein

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